In this episode, we explore why negotiation isn’t just a helpful skill for CIOs—it’s a defining one. Drawing on lessons from the dot-com crash, The New CIO Leader, and two decades of real-world leadership, we unpack how the best IT leaders use negotiation to build credibility, align expectations with resources, and earn the trust of their institutional partners. From the Credibility Cycle to the danger of becoming the “no police,” this conversation reframes negotiation as the core discipline that turns technologists into trusted enterprise leaders.
About the podcast
Technology is reshaping higher education, leadership, and the economy—but the biggest challenges aren’t just technical, they’re cultural and structural. Created by Timothy Chester, this podcast explores the real impact of AI, automation, and digital transformation on universities, work, and society. With a sociologist’s lens and decades in higher ed IT leadership, he cuts through the hype to uncover what truly matters.
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