In this Dispatch, we explore what negotiation reveals about leadership—especially within the complex, trust-dependent dynamics of higher education. Drawing from the careers of prominent CIOs and the insights of Chester Karrass and Chris Voss, we examine why extreme anchoring may win the moment but lose the room. Instead, we spotlight three durable strategies—clear concessions, early agenda-setting, and transparent openings—that foster influence over time. Whether you’re leading a systems overhaul or building cross-campus alignment, this episode invites you to negotiate with the kind of integrity that keeps you in the room.
About the podcast
Technology is reshaping higher education, leadership, and the economy—but the biggest challenges aren’t just technical, they’re cultural and structural. Created by Timothy Chester, this podcast explores the real impact of AI, automation, and digital transformation on universities, work, and society. With a sociologist’s lens and decades in higher ed IT leadership, he cuts through the hype to uncover what truly matters.