In this episode, Mark and Olivia dig into why ERP projects so often fail before they begin—and why surviving one can turn a good manager into a great leader. They break down the crucial first months, the systemic challenges, and the unexpected personal development baked into every step.
About the podcast
Technology is reshaping higher education, leadership, and the economy—but the biggest challenges aren’t just technical, they’re cultural and structural. Created by Timothy Chester, this podcast explores the real impact of AI, automation, and digital transformation on universities, work, and society. With a sociologist’s lens and decades in higher ed IT leadership, he cuts through the hype to uncover what truly matters.
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